REFUND POLICY

Refund Policy

At FLUXIPTV, we value customer satisfaction and aim to provide a transparent refund policy. Please read this page carefully before purchasing any of our services.

1. General Policy

We encourage every customer to request a free IPTV test before purchasing a subscription. This allows you to evaluate compatibility with your device and internet connection.

2. Refund Requests

Refund requests are reviewed individually. If you experience a verified technical issue that cannot be resolved by our support team, please contact us so we can investigate your request.

3. Non-Refundable Situations

Purchasing the wrong subscription by mistake.
Device incompatibility after declining the free IPTV test.
Internet connection or local network issues.
Failure to follow the provided setup instructions.

4. Customer Support

Before requesting a refund, please contact our support team. Many issues can be resolved quickly through troubleshooting and setup assistance.

5. Contact Information

Email:
helpfluxitv@gmail.com

WhatsApp:
+44 7404 162380

Last Updated: July 2026